Terms of Service

1. Definitions

“Cloudimo”, “we” or “us” means Cloudimo, 3-a550, 56-31 Gangnam-daero 37-gil, Seocho-gu, Seoul 06734, Republic of Korea. “Apps” means the mobile applications we publish on the App Store and Google Play. “Site” means cloudimo.app. “Services” means the Apps, the Site and the cloud services behind them. “Content” means the records, notes, metrics, photos, videos and other material you create or upload using the Services.

2. Eligibility and accounts

• You must be at least 14 years old (or the minimum age in your country) to create an account. If you are under 18, you confirm that a parent or guardian has agreed to these terms on your behalf.
• You are responsible for keeping your sign-in details confidential and for all activity under your account. Tell us promptly at contact@cloudimo.app if you suspect unauthorized use.
• You must provide accurate account information and keep it up to date.

3. The Services

The Services let you record, organize, store, sync and export Content relating to your everyday life. Some features require an account and an internet connection. We may add, change or remove features over time, and we will give reasonable notice of changes that materially reduce core functionality.

4. Your Content

• You own your Content. Nothing in these terms gives us ownership of it.
• Licence to operate the Services. You grant us a limited, non-exclusive, worldwide licence to store, copy, transmit, back up and display your Content solely to provide the Services to you (for example, to sync it between your devices). This licence ends when you delete the Content or your account, except for backups deleted on their normal schedule and data we must retain by law.
• Your responsibility. You are responsible for your Content and for having the right to record and upload it, including photos or information about other people, such as family members or students.
• Export and deletion. You can export your Content and delete records or your entire account at any time, as described on our support page.

5. Acceptable use

You agree not to:

• use the Services for any unlawful purpose or in breach of any applicable law;
• upload Content that is illegal, infringes the rights of others, or contains malware;
• attempt to gain unauthorized access to the Services, other accounts, or our systems, or interfere with their operation;
• reverse engineer, decompile or extract the source code of the Apps except where the law expressly permits;
• resell, sublicense or provide the Services to third parties as a service, or use them to build a competing product;
• use automated means to access the Services in a way that places unreasonable load on them.

6. Purchases and subscriptions

• Some features are offered as one-time purchases or auto-renewing subscriptions sold through the App Store or Google Play (each a “Store”). Prices are shown in the Store before you buy.
• Payment, renewal, cancellation and refunds are handled by the Store under its terms. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period in your Store account settings.
• Free trials, where offered, convert to a paid subscription at the end of the trial unless cancelled before then.
• If we materially reduce a paid feature during a period you have paid for, you may contact us and we will work with you and the Store on an appropriate remedy.

7. Intellectual property

The Apps, the Site, and all software, design, text, graphics, logos and trademarks that make them up are owned by Cloudimo or its licensors and are protected by copyright and other laws. We grant you a personal, non-transferable, revocable licence to install and use the Apps on devices you own or control, in accordance with these terms and the applicable Store rules. All rights not expressly granted are reserved.

8. Privacy

Our Privacy Policy explains how we handle personal data and forms part of these terms.

9. Suspension and termination

• You may stop using the Services and delete your account at any time.
• We may suspend or terminate your access if you materially breach these terms, if required by law, or if continuing to provide the Services would create a security or legal risk. Where reasonable, we will notify you and give you the chance to export your Content.
• Sections 4 (licence for retained backups), 7, 10, 11 and 13 survive termination.

10. Disclaimers

The Services are provided “as is” and “as available”. To the fullest extent permitted by law we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted or error-free. The Apps are personal record-keeping tools and are not medical, veterinary, educational or professional advice; consult a qualified professional for such advice.

11. Limitation of liability

To the fullest extent permitted by law, Cloudimo will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill, arising out of or relating to the Services. Our total liability for all claims relating to the Services in any 12-month period is limited to the amount you paid us for the Services in that period, or KRW 100,000 if you paid nothing. Nothing in these terms limits liability that cannot be limited under applicable law, including for wilful misconduct or gross negligence, or your statutory rights as a consumer.

12. Changes to these terms

We may update these terms. We will post the updated version on the Site with a new effective date and, for material changes, notify you in the App or by email at least 7 days before they take effect (or 30 days where the change is disadvantageous to you, as required by Korean law). Continued use after the effective date means you accept the updated terms; if you do not agree, stop using the Services and delete your account.

13. Governing law and disputes

These terms are governed by the laws of the Republic of Korea. Any dispute will be subject to the jurisdiction of the courts of the Republic of Korea, without prejudice to mandatory consumer protections in your country of residence. Before taking legal action, please contact us so we can try to resolve the issue informally.

14. General

If any provision of these terms is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these terms; we may assign them as part of a merger, acquisition or sale of assets. These terms, together with the Privacy Policy and any Store terms, are the entire agreement between you and Cloudimo regarding the Services.

15. Contact

Cloudimo
3-a550, 56-31 Gangnam-daero 37-gil, Seocho-gu, Seoul 06734, Republic of Korea
Email: contact@cloudimo.app